Privacy Policy

We value your privacy and are committed to reasonably protecting the personal information you provide when using this website and purchasing goods. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

When you visit this website, create an order, submit a contact form, or communicate with us, we may collect the following information as needed:

Name
Shipping address
Billing address
Email address
Phone number
Order and transaction information
Inquiries, feedback, or other information you voluntarily submit to us
Technical information such as device information, browsing history, and website usage

We collect and use personal information only to the extent necessary to provide website services, process orders, and fulfill related business.

2. Use of Personal Information

We may use the information we collect for the following purposes:

Processing and fulfilling your orders
Arranging product delivery
Providing customer service and after-sales support
Processing returns, refunds, and related requests
Responding to your inquiries and messages
Improving website functionality and shopping experience
Preventing fraud, unauthorized transactions, and other security risks
Complying with applicable laws, regulations, and legal requirements

We will not use your personal information for purposes unrelated to the purpose for which it was collected, unless permitted by law or you otherwise consent.

3. Payment Information

When you make a payment on this website, the relevant payment information may be processed by a third-party payment service provider.

We will not directly store complete bank card numbers, credit card security codes, or other sensitive payment credentials for our own business purposes. Payment service providers may process your payment information in accordance with their own privacy policies and applicable laws.

4. Information Sharing

In the normal provision of website services, we may provide relevant personal information to the following third parties to the necessary extent:

Payment service providers

Goods delivery and logistics service providers

Website hosting and technology service providers

Customer service and website operation service providers

Legal, regulatory, or governmental agencies (where required by law)

We will not sell or rent your personal information for unauthorized commercial purposes.

5. Cookies and Similar Technologies

This website may use cookies and similar technologies to help the website function properly, remember user settings, understand website visits, and improve website functionality.

You can manage or restrict cookies through your browser settings. However, disabling some cookies may cause some website functions to malfunction.

6. Personal Data Retention Period

We retain personal data only for the period required to achieve the purposes described in this Privacy Policy and to meet legal, tax, accounting, dispute resolution, and other legitimate business needs.

Personal data related to the order and transaction will generally be retained for 7 years after the order is completed.

Upon the expiration of the retention period, we will delete, anonymize, or otherwise securely process the relevant personal data in accordance with applicable laws and circumstances.

7. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, use, modification, disclosure, or loss.

While we take reasonable security measures, internet transmission and electronic storage methods cannot guarantee absolute security; therefore, we cannot guarantee that information will not be subject to security risks in all circumstances.

8. Your Privacy Rights

Under applicable law, you may have the following rights related to your personal information:

To inquire whether we hold your personal information

To request access to your personal information

To request correction of inaccurate personal information

To request the deletion of personal information where permitted by law

To object to certain personal information processing activities

To request restriction on the processing of certain personal information

To request a copy of your personal information where applicable

If you wish to exercise these rights, you may submit a request to us through the contact information listed in Section 10 of this policy.

9. CCPA – California Consumer Privacy Rights

If you are a resident of California, the California Consumer Privacy Act (CCPA) and other applicable California privacy laws may grant you additional privacy rights.

To the extent permitted by applicable law, California consumers may have the following rights:

9.1 Right to Know
You may request information regarding our collection, use, and disclosure of your personal information.

9.2 Right to Access
You may request access to the personal information we have collected about you.

9.3 Right to Erasure
Except for exceptions provided by law, you may request the erasure of the personal information we hold about you.

9.4 Right to Correction

You may request correction of inaccurate personal information we hold.

9.5 Right Not to Sell Personal Information

We will not sell your personal information.

If our handling of personal information changes in the future and involves the sale of personal information under applicable law, we will provide California consumers with the appropriate opt-out right in accordance with the law.

9.6 Right Not to Be Discriminated Against

You will not be treated unfairly for exercising your privacy rights under applicable law.

California consumers can submit privacy-related requests via the following dedicated email address:

California Privacy Request Email: [email protected]

When submitting a request, we may need to take reasonable steps to verify your identity to protect your personal information and prevent unauthorized requests.

10. Privacy Requests

If you wish to inquire about, correct, or delete your personal information, or if you wish to understand how we process your personal information, you can contact us via the following email address:

Privacy Affairs Email: [email protected]

California residents can submit CCPA-related requests using the dedicated email address listed in Section 9.

We will process your request within the timeframes stipulated by applicable law. If permitted or required by law, we may need to request additional information from you to verify the requester’s identity.

11. Children’s Privacy

This website is not specifically designed for children. We will not knowingly collect personal information from children below the legal age of consent.

If you believe a child has provided us with personal information without proper consent, please contact us using the contact information provided in this policy.

12. Third-Party Websites

This website may contain links to third-party websites or services. Third-party websites have their own independent privacy policies and data processing rules.

We are not responsible for the privacy practices or content of third-party websites. We recommend that you review their applicable privacy policies when visiting third-party websites.

13. Updates to the Privacy Policy

We may update this Privacy Policy based on business changes, website feature adjustments, or changes in laws and regulations.